BigBasket Customer Care Number: A Comprehensive Guide to Resolving Your Queries

As one of the leading online grocery stores in India, BigBasket has become an essential platform in the lives of millions of people. With over 18000 products and more than 125 cities covered, the online store has managed to create a loyal customer base across the country.

As a user of BigBasket, there could be several queries or problems that you might encounter while shopping from their platform. It could be related to the order, delivery, payment, return or any other issue. But worry not, the customer care team of BigBasket is always there to assist you. Here is a comprehensive guide on how to resolve your queries by contacting the BigBasket Customer Care Number.

Finding the BigBasket Customer Care Number

The easiest way to find the BigBasket customer care number is by visiting their website, bigbasket.com. Scroll down to the bottom of the page, and you will find a link named Help, click on it. You will be redirected to a new page where you can find all the frequently asked questions (FAQs) along with an option to contact customer care.

Click on the Contact Us option to get the contact details of the BigBasket customer care number. You will be provided with an option to call or email them. If you are in a hurry, you can call on their customer care number; otherwise, you can email them and wait for their response.

Resolving your queries with BigBasket Customer Care Number

Once you connect with the customer care executive, you will be asked to provide your registered email ID or mobile number. Then, you need to describe your issue in detail so that the executive can understand your problem accurately.

Some of the common queries and issues that BigBasket customer care can help you with are:

Order booking and tracking: If you are unable to book an order or track your existing order, the customer care executive can help you guide through the system.

Payment and refund: In case of any payment-related issues or refund-related queries, the customer care team can assist you in finding a solution.

Deliveries and returns: If you face any delivery related issue, or you have requested a return, you can contact the customer care team for assistance.

Product queries: If you have any queries related to a product, its availability, or its specification, the customer care team can help you with accurate information.

Complaints and feedback: In case of any feedback or complaints, you can raise your concern with the customer care team, and they will ensure that your issue is resolved at the earliest.

Conclusion

BigBasket is committed to providing its customers with the best-in-class services and resolving all their queries with great efficiency. With the customer care number available 24*7, you can reach out to them at any time of the day. Remember to keep your details handy when contacting the BigBasket customer care number. You can also leave feedback or suggestions to help them improve their services. With this comprehensive guide, you can now resolve any query that you have with ease!