Retail Tech Case Study: Decathlon India boosts shopping ... - India Retailing

Decathlon Sports India has implemented self check-out technology to improve the customer experience. The company faced long queues at its check-out counters, resulting in frustrated customers and decreased profits. To address this issue, Decathlon worked with vendors and partners to create a seamless self check-out system. The new technology has resulted in 50% faster check-outs, a 30% increase in express check-out transactions, a 15% improvement in store efficiency, and better customer service as staff are freed up to focus on personalized shopping experiences.

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