A recent report by Locus reveals that 79% of businesses in Asia are using technology to improve their last-mile operations, but 84% lack confidence in their processes for growth and customer experience. The report highlights how technology plays a critical role in business success and identifies India as a leader in advanced analytics and workforce empowerment. The UAE leads in last-mile excellence, customer experience, and sustainability. However, 49% of global organizations lack confidence in tracking sustainability metrics.
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