Here's Everything You Need To Know About Last-Mile Delivery - Inc42 Media

Last-mile delivery is the final stage of the logistics process, transporting goods from a distribution center to the customer. Companies like Flipkart, Amazon India, Delhivery, and Shadowfax are examples of last-mile delivery providers. Efforts to improve last-mile delivery in India are underway to enhance customer satisfaction. Studies show that a negative post-purchase experience, such as shipping issues, can deter future purchases. Swift deliveries are crucial to meet customer expectations and increase brand success.

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